Staff Frequently Asked Questions
Am I an employee or an independant contractor?
You are considered an independent contractor (or sub-contractor), you are NOT an employee of Buzz Promotions. Laws and regulations for independant contractors apply. We encourage everyone to read up on independent contractor guidelines in their province.
Why haven’t I haven’t heard back about a job I applied for?
We get several applicants for some jobs so it can take a few days to review and make a final decision. If you’re booked for an event you’ll receive an email asking you to confirm.
Why was I not booked?
All suitable applicants are reviewed and chosen either by Buzz or by the client. If you were not booked for a shift you applied for, don’t be discouraged- keep applying. To increase your bookings, please make sure your photos are professional/current and you are not cherry picking shifts.
Will I be reimbursed for parking or travel?
Buzz Promotions does not reimburse parking or travel unless specifically offered or agreed upon, in writing, beforehand.
What do I do if I’m running late for a shift?
If you are running late you are required to call your booking manager and well as the venue management if necessary. We understand there are variables, however you should always plan to arrive onsite 10-15 minutes prior to your start time. Remember to plan for traffic, weather or possible delays in the area.
When is pay day?
Payment is on or around the 15th of the month for the previous month worked. For instance, if you work in December, you will be paid for all December shifts and expenses on or around January 15th.
What if it’s passed the 15th and I have not received my payment?
Although we state pay day as the 15th, we try to pay all independent contractors for their work as soon as possible following the last day of the month. The time frame is based upon when the client pays us so payments can sometimes be early or late. If you have not submitted your monthly invoice, you will not be paid until you do.
What if I need to cancel my shift?
Please do not respond to shifts unless you are 100% positive you can work. You are required to give at least 72 hours’ notice if you cannot fulfill your commitment. In the event of an emergency, we require proof of your emergency (doctor’s note, police report, etc.). If you cancel without notice and cannot provide proof of emergency, you will be financially responsible for any losses incurred as a result. We hate to penalize staff; however no-shows can have devastating repercussions on our client and venue relationships.
Do I have to do do retail tastings?
Retail tastings are a major part of what we do. If you exclusively work street teams, trade shows, golf tournaments, etc., Buzz Promotions is probably not the best fit for you. We value flexibility and those with a willingness to work when there are shifts that need to be filled, whatever they may be.
What happens if I don’t live confirm my shift?
If we do have not received a live confirmation that you’ve read the details for your shift, 18-24 hours prior, we will attempt to book someone else in your place. We cannot risk no-shows.
Does Buzz Promotions issue T4/T4A slips?
No, Buzz Promotions only hires sub-contractors so T4/T4A slips are not issued. For tax time, it’s best to keep a copy of every monthly invoice you’ve submitted and use those invoices to calculate your earnings.